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Travelling with a hearing impairment

If you have a hearing impairment, NS strives to make your journey as pleasant as possible. For example, our trains are equipped with visual signals indicating when the doors are closing, and the OV-begeleiderskaart (PT Companion Ticket) enables one travel companion to accompany you aboard the train for free. All NS information desks and OV Service Shops are also equipped with an audio connection. You can also easily reach our Customer Service by means of Teletolk.

This page tells you everything you need to know about travelling with a hearing impairment, split into three topics: preparing your journey at home, at the station, and on the train.