News

January 9, 2026

On April 16, 17, and 18, 2026, NS will be present for the third time with a booth at the VeineDAGEN at the Jaarbeurs in Utrecht. This is a well-attended fair for everyone with a disability and professionals in healthcare. At our booth (G-55), we are happy to tell you more about traveling by train if you have a disability and the possibilities available. Think, for example, of NS Travel Assistance, facilities on the train, travel information about accessible journeys, and the OV-Begeleiderskaart. Because even if you have a disability, you should be able to travel with NS without any problems.

7 November 2025

Travelling by train can sometimes be stressful, for example when buying a ticket or checking in. NS wants everyone to travel with confidence. That’s why the guide on travelling by train is now also available in Dutch Sign Language (NGT).

Travellers can follow step by step how to buy a ticket, check in, and what to do if any problems arise. The instructions are clear and accessible, using speech, images, and sign language. This update is especially helpful for people with hearing impairments or for those who use Dutch as a second language. It makes travelling by train easier and more understandable for even more passengers.
View the guide at trein.steffie.nl

27 October 2025

Travel information at NS-stations now looks a little different. As of today, all digital travel information screens at stations and on platforms have switched from a light background to dark mode. This change makes the information easier to read for a wider range of travellers and helps the screens use less energy.

Improved readability

Tests carried out with organisations representing people with visual impairments show that dark mode improves readability for more travellers, including those with colour vision deficiencies. The darker background provides a calmer display, making the information easier to read from a distance and less tiring for the eyes.

The information about service disruptions on screens in station halls will also be made clearer soon.

NS Perronwijzer app

Travellers with a visual impairment can also use the NS Perronwijzer app on the platform. This app displays or reads aloud the information shown on the platform boards directly on your phone.

From 28 June 2025, new European accessibility regulations will come into effect under the European Accessibility Act (EAA). Curious what these rules mean, which NS services they apply to, and what NS has already done to comply?

Read our Accessibility Statement to find out more.