Winter at NS
Cold weather, snow and ice can have a significant impact on train services. This can sometimes result in delays or fewer trains. Here, we explain what to expect in winter, the measures NS and ProRail take, and what you can do to travel as smoothly as possible.
Plan Your Journey and Stay Informed
To be well prepared for your journey, it is important to check the Journey Planner just before departure. This way, you will immediately know if an adjusted timetable is in effect. The NS app can also help by sending you a notification if a winter timetable is expected for the following day.
In case of anticipated severe weather, we implement an adjusted timetable. This means around eighty percent of trains run. Reducing the number of trains creates more space on the tracks to quickly resolve disruptions and keep trains moving. Where possible, trains are lengthened to provide more room for travellers.
Please be aware that peak times may be busier and some trains may run shorter than scheduled. Therefore, allow extra time and, if possible, try to travel outside peak hours.
How NS and ProRail Limit Disruptions
We take various measures to keep train services safe and reliable during winter conditions:
Service, Information and Tips for Travellers
Always check the Journey Planner just before you travel and keep an eye on the weather forecasts in the NS app. This way, you will know immediately if an adjusted timetable is in effect. NS provides information via the app, digital screens at stations, announcements and other channels such as media and Teletext.
In case of disruptions or delays, you can make use of the Money Back in Case of Delay (GTBV) scheme, and additional staff are available at stations to assist you with any questions.
To minimise inconvenience:
- Travel outside peak hours if possible.
- Download the NS app and enable push notifications for winter timetables and emergencies.
- Expect busy services: fewer trains mean more space to manage disruptions, but also fuller trains.
- Travel flexibly: if the weather improves, the timetable may not immediately return to normal.
Would you like to know more?
Curious about how we handle ice and frost on the tracks? Visit the Stichting Hollands Spoor website.
Would you like to know how ProRail maintains switches and prevents snow and ice? You can find all the information about clearing and heating switches in winter on the ProRail website.