How do I order Keuzedagen?
Keuzedagen (Optional days) can be ordered online by season ticket holders aged 60 years or more, who hold a Dal Voordeel (Off-peak discount), Altijd Voordeel (Continual discount) or Voordeelurenabonnement (Off-peak discount season ticket). If you do not already have a season ticket, you can order Keuzedagen until end-2021 by taking out an Off-peak discount season ticket.
Please note: from end-2021, you will no longer be able to order Keuzedagen for season ticket holders aged 60 years and above. If you already have Keuzedagen, you will keep these untll you cancel them.
What is your situation?
Already have a Dal Voordeel or Altijd Voordeel season ticket?
If you have a Dal Voordeel or Altijd Voordeel season ticket, then you can add Keuzedagen via your Mijn NS account.
Already have a Dal Voordeel, Altijd Voordeel or Voordeeluren season ticket?
If you have a Dal Voordeel, Altijd Voordeel or Voordeelurenabonnement, you can only order Keuzedagen by contacting NS Customer Service. You can then collect the Keuzedagen from any NS Ticket Machine.
Rather use Keuzedagen with a single-use chipkaart?
If you would rather not have to go to an NS Ticket Machine for your Keuzedagen, then there is for holders of an Voordeelurenabonnement the option of ordering Keuzedagen on a single-use chipkaart at the service desk at the station or via NS Klantenservice. The chipkaart will be sent to your address within 10 days. You will be charged a bit more for this option: € 36,50 for Keuzedagen 2nd class and € 61 for Keuzedagen 1st class. Please note: the travel class for the paper Keuzedagen tickets must be the same as the class for your Voordeelurenabonnement.
Don't have a season ticket?
If you do not have an NS season ticket, then you can order the Dal Voordeel on balance. You can then add the Keuzedagen with your order. Please note: you cannot combine the Keuzedagen with an NS Flex season ticket. The Voordeelurenabonnement is no longer available for order.
if you have any questions, please feel free to contact NS Customer Service. Our assistants will be happy to help you.