Termination or cancellation
It is always possible to cancel your season ticket. Some tickets have a period of notice. Or perhaps you want to cancel a door-to-door service or a reservation. For example, an NS bicycle season ticket or an NS Zonetaxi booking. Read what the options are and what you need to take into account.
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Cancelling season tickets
Want to cancel your NS season ticket? Here's how.
Renewing, cancelling, or changing Keuzedagen
Keuzedagen are automatically renewed. If you switch to a season ticket that does not allow you to request Keuzedagen, your Keuzedagen will expire. You can cancel your Keuzedagen after one month.
Cancelling a supplement
Supplements are required to travel on certain routes or with certain tickets. See how to cancel your unused supplement.
Making changes to an NS-Business Card
Would you like to make a change to a season ticket on your NS-Business Card? You can do this easily via Mijn NS Zakelijk.
Terminating or cancelling door-to-door services
Going to and from the station with your own bicycle, an OV-fiets, the Zonetaxi, Greenwheels or using the bus, tram or metro. You can cancel several door-to-door services online.
Cancelling an NS-Business Card
Would you like to cancel your NS-Business Card or the season tickets on your NS-Business Card yourself? You can arrange this easily online at Mijn NS Zakelijk.
Making changes to season tickets
Your means of travelling may change from time to time, for example due to a house move, new job or because you're commencing your studies. You can change your season ticket every month by logging in to Mijn NS. You can also see right away which season ticket you currently have.
Making changes to door-to-door services
Going to and from the station with your own bicycle, an OV-fiets, the Zonetaxi, Greenwheels or using the bus, tram or metro. You can change several aspects of these door-to-door services online.