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Termination or cancellation

It is always possible to cancel your season ticket. Some tickets have a period of notice. Read what the options are and what you need to take into account.

The answer to your question...

Cancelling a season ticket

Want to cancel your season ticket? We're sorry to hear that, but we'd like to help you. You can also pause your season ticket temporarily by switching to NS Flex Basis.

Renewing, changing, or cancelling Keuzedagen

Want to renew, change or cancel your Keuzedagen? Read on to find out how.

Cancelling a supplement

Supplements are required to travel on certain routes or with certain tickets. See how to cancel your unused supplement.

Making changes to an NS-Business Card

Would you like to make a change to a season ticket on your NS-Business Card? You can do this easily via Mijn NS Zakelijk. Customer service cannot change this for you.

Cancelling an NS-Business Card

Would you like to cancel your NS-Business Card or the season tickets on your NS-Business Card yourself? You can arrange this easily online at Mijn NS Zakelijk.

Making changes to season tickets

Your means of travelling may change from time to time, for example due to a house move, new job or because you're commencing your studies. You can change your season ticket every month by logging in to Mijn NS. You can also see right away which season ticket you currently have.