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Termination or cancellation

It is always possible to cancel your season ticket. Some tickets have a period of notice. Or perhaps you want to cancel a door-to-door service or a reservation. For example, an NS bicycle season ticket or an NS Zonetaxi booking. Read what the options are and what you need to take into account.

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Temporarily pausing or cancelling your season ticket

This page features more information about how to cancel or temporarily pause your season ticket.

Renewing, cancelling, or changing Keuzedagen

Keuzedagen are automatically renewed. If you switch to a season ticket that does not allow you to request Keuzedagen, your Keuzedagen will expire. You can cancel your Keuzedagen after one month.

Cancelling a supplement

Supplements are required to travel on certain routes or with certain tickets. See how to cancel your unused supplement.

Making changes to an NS-Business Card

Would you like to make a change to a season ticket on your NS-Business Card? You can do this easily via Mijn NS Zakelijk.

Terminating or cancelling door-to-door services

Going to and from the station with your own bicycle, an OV-fiets, the Zonetaxi, Greenwheels or using the bus, tram or metro. You can cancel several door-to-door services online.

Cancelling an NS-Business Card

Would you like to cancel your NS-Business Card or the season tickets on your NS-Business Card yourself? You can arrange this easily online at Mijn NS Zakelijk.

Making changes to season tickets

If you would like to change your season ticket, please keep in mind that our balance-based season tickets will no longer be available after December 2020 (with the exception of Dal Voordeel). But there's good news: our NS Flex season tickets offer even more benefits!

Making changes to door-to-door services

Going to and from the station with your own bicycle, an OV-fiets, the Zonetaxi, Greenwheels or using the bus, tram or metro. You can change several aspects of these door-to-door services online.