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Making changes

With NS you can easily make changes to your NS season tickets and anything related to them. For example, your personal details, optional additional season tickets and Keuzedagen. You can of course choose to transfer to a different season ticket, pause your season ticket or swap classes.

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Making changes to season tickets

Your means of travelling may change from time to time, for example due to a house move, new job or because you're commencing your studies. You can change your season ticket every month by logging in to Mijn NS. You can also see right away which season ticket you currently have.

Extending season tickets

If you have a balance-based annual season ticket, then it will be extended automatically at the end of your contract year.

Cancelling a season ticket

Want to cancel your season ticket? We're sorry to hear that, but we'd like to help you. You can also pause your season ticket temporarily by switching to NS Flex Basis.

Renewing, changing, or cancelling Keuzedagen

Want to renew, change or cancel your Keuzedagen? Read on to find out how.

Changing your personal information

With your own Mijn NS account, you can manage your own personal information and gain access to your travel history, in both the business and consumer environments, but also for door-to-door services.

Changing classes: 1st class upgrade

Feel like travelling in style today? Upgrade to 1st class. If you have an NS Flex season ticket, you can change classes every day. Your class change will also be valid for other carriers. Kids Vrij shares the same class as the parent or guardian.

Making changes to optional additional season tickets

With some season tickets it is possible to order extra season tickets for family members. These are also referred to as optional additional season tickets. An optional additional season ticket allows family members to benefit from extra discounts. You can order these with your season ticket, or later via Mijn NS.