With NS you can easily make changes to your NS season tickets and anything related to them. For example, your personal details, optional additional season tickets and Keuzedagen. You can of course choose to transfer to a different season ticket, pause your season ticket or swap classes.
The answer to your question...
Making changes to season tickets
If you want to change your season ticket, you can change or pause your NS Flex season ticket each month yourself via Mijn NS. If you travel on the basis of a balance, then you can change your season ticket to a Dal Voordeel (Off-peak discount) season ticket based on a balance, or switch to NS Flex.
Extending season tickets
If you have a balance-based annual season ticket, then it will be extended automatically at the end of your contract year.
Pausing or cancelling your season ticket
Want to cancel or pause your season ticket? Here's how.
Renewing, cancelling, or changing Keuzedagen
Keuzedagen are automatically renewed. If you switch to a season ticket that does not allow you to request Keuzedagen, your Keuzedagen will expire. You can cancel your Keuzedagen after one month.
Changing your personal information
With your own Mijn NS account, you can manage your own personal information and gain access to your travel history, in both the business and consumer environments, but also for door-to-door services.
Switching classes: 1st class upgrade
Feel like travelling in style today? Upgrade to 1st class. If you have an NS Flex season ticket, you can switch classes every day. Your class switch will also be valid for other carriers. Kids Vrij season tickets always take the same class as the companion's season ticket.
Making changes to optional additional season tickets
With some season tickets it is possible to order extra season tickets for family members. These are also referred to as optional additional season tickets. An optional additional season ticket allows family members to benefit from extra discounts. You can order these with your season ticket, or later via Mijn NS.