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Renewing, changing, or cancelling Keuzedagen

Want to renew, change or cancel your Keuzedagen? Read on to find out how.

Renewing your Keuzedagen

Keuzedagen are renewed automatically every year. You don't have to take any action yourself. If your season ticket price changes, we will notify you of this six weeks before the renewal takes place.

How to keep Keuzedagen when you change your season ticket

If you do not want a balance-based Dal Voordeel season ticket, you will no longer be able to buy Keuzedagen. Keuzedagen cannot be combined with an NS Flex season ticket.

Changing the class of your Keuzedagen

Want to switch your Keuzedagen from second class to first class or vice versa? It is not possible to permanently switch your Keuzedagen from second to first class or vice versa. 

However, if you have second class Keuzedagen but would like to travel in first class for a single trip, this is possible. You can arrange this at an NS ticket machine. 

Cancelling Keuzedagen

You can cancel your Keuzedagen through NS Customer Service. You can cancel your Keuzedagen after one month of having them.

Please note:  if you cancel your Keuzedagen, you will only be able to take out a new Keuzedagen season ticket in the following contract year for your Dal Voordeel season ticket.

  • What happens to my Keuzedagen after I cancel them?

    • Any Keuzedagen that cannot be picked up yet from an NS ticket machine will be refunded.
    • You can still use all the Keuzedagen that are ready to be picked up from an NS ticket machine. These Keuzedagen will not be refunded.
    • Keuzedagen that have expired or have already been used will not be refunded.