Notifications
Receive push notifications with the latest information about your journey via the NS app.
How to activate notifications
Plan your journey in the NS app. Select your journey and click on the Turn on notifications button. Enter your preferences for receiving push notifications for:
- Track changes
- Train cancellations
- Delays of 5 minutes or more
- Less chance of finding a seat
- Transfer advice
Save your preferences, and we'll send you a push notification if anything changes.
Alternative travel advice
Is your train cancelled, delayed or less likely to be seated? Then we'll give you alternative travel advice in the notification.
Give us feedback
We're testing the new way to share information in the NS app. Can you help by sharing your experiences with us? Giving feedback is just a click away in the NS app.
Every journey starts in the NS app
The NS app doesn't just send you notifications; it also helps you plan your entire journey, from door to door. Other features include:
- Save your favourite journeys
- Load your e-ticket in the app
- Find an OV-fiets, shared scooter or P+R facility nearby
Frequently asked questions about notifications
-
I've notifications turned on but don't get a push message
In the NS app, under More > Settings > Push notifications, check whether there is a check for Treinwijzer updates. Also check in your own phone's settings whether the NS app is allowed to send you push notifications.
-
I don't see the 'Turn on notifications' button
You'll see the "Turn on notifications" button after you plan a trip in the NS app. Make sure you've downloaded the latest version of the app from the App Store or Play Store.
-
Can I also turn on notifications for international travel?
No, you can't. Turning on notifications only works for domestic NS trains.
-
Can I also turn on notifications through the website?
No, you can't. Because you receive notifications on your phone, you can only turn on notifications through the NS app.
