OV-fiets lock
You can open the new lock of the OV-fiets with your OV-chipkaart. Handy, so you no longer need a key. Read on this page how it works exactly.
This is how the OV-fiets lock works
You can easily rent a OV-fiets with the new lock using your OV-chipkaart. Make sure you have a OV-fiets subscription or Flex subscription on your card.
Lock the OV-fiets as often as you like while on the road. The lock of the OV-fiets can only be opened with your OV-chipkaart.
How to open the lock
The rental starts as soon as you open the lock at the rental location. Always check in advance whether the OV-fiets is locked (lever down). This prevents you from taking a bike that is still being rented by someone else.
Opening the lock at the rental location
- Hold your OV-chipkaart against the lock.
- The lock opens and the rental starts.
Tip: Does the lock not open immediately? Hold your card against the lock in a different place.
Opening the lock on the go
The lock only opens with your OV-chipkaart.
- Hold your OV-chip card against the lock. When the ring lock opens, a green light will flash on the lock.
- Then press the button on the lock for 3 seconds. A green light will light up on the lock: you can now remove the chain.
How to close the lock
Lock the OV-fiets as often as you like while on the road.
Locking the bike while on the road
- Press the button for 3 seconds to release the chain from the lock.
- Attach the bike to something with the chain lock. Put the chain back in the lock.
- Then press the button briefly. The light on the lock flashes green. Close the ring lock by pushing the lever on the right side down.
Do you want to return the bike?
- Park the bike in the OV-fiets zone of the rental location.
- Then press the button briefly. The light flashes green. Close the ring lock by pushing the lever on the right side down.
Your rental ends when the ring lock is closed in the OV-fiets zone of the rental location. The light on the lock then flashes blue.
Get a notification that your rent has stopped
Do you always want to be sure that your rent has stopped? Then turn on OV-fiets information in our app. Then you will receive a notification when you stop your rent.
This is how you turn on OV-fiets information
- Open the NS app.
- Log in to Mijn NS (top right).
- Link your OV-chipkaart to your account once.
- Click on ‘Turn on OVfiets trip information’.
Frequently Asked Questions about the new OV-fiets lock
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I can't open the lock
Watch the light on the lock as you try to open the bike.
The light flashes red and emits an error sound
Are you still at the rental location? Then you do not have an OV-fietsabonnement on your pass. So you cannot rent a bike with this pass.Are you on your way? Then the bike you are trying to open is probably not the one you rented.
The light flashes purple
Check that the lock has been opened properly. If not, try closing and opening the lock again.Still not working?
Then please contact NS Customer Service. -
How do I know if my OV-fiets rental was concluded correctly.
If you lock the bicycle following the instructions in the brochure on the new OV-fiets lock, then you can rest assured that your OV-fiets rental has been concluded properly. If you aren't sure whether you locked the OV-fiets correctly, or if you'd like to view your recent OV-fiets rentals, simply download the NS-app.
Add your personal OV-chipkaart number and the number of the OV-fiets you rented to view your current and most recent bicycle rentals. You can also use the app to see if your OV-fiets rental has been successfully concluded.
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What about my privacy?
The new OV-fiets lock uses the same personal data that we have always used for bicycle rentals. We don't need to know where you go with the OV-fiets, so we do not record that information.
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Can anyone else rent my OV-fiets if I lock it during my journey?
No, the OV-fiets can only be opened using your own OV-chipkaart. The rental period ends when you return the OV-fiets to the rental location and close the lock. Only then can someone else rent the OV-fiets.
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Which locations have OV-fietsen with the new lock?
You can currently rent an OV-fiets with the new lock at the following stations:
- Aalten
- Alkmaar
- Alkmaar Noord
- Almelo
- Almere
- Amersfoort
- Amersfoort Schothorst
- Amsterdam
- Apeldoorn
- Appingedam
- Assen
- Baarn
- Barendrecht
- Beesd
- Bergen op Zoom
- Best
- Beverwijk
- Bilthoven
- Castricum
- Cuijk
- Culemborg
- Delft
- Delfzijl
- Den Bosch
- Den Haag
- Den Helder
- Deventer
- Deventer Colmschate
- Deurne
- Didam
- Doetinchem de Huet
- Dordrecht
- Driebergen-Zeist
- Echt
- Ede-Wageningen
- Eindhoven
- Enschede
- Etten-Leur
- Geldrop
- Goes
- Gorinchem
- Gouda
- Groningen
- Haarlem
- 't Harde
- Hardenberg
- Harderwijk
- Heemstede
- Heemstede-Aerdenhout
- Heerenveen
- Heerhugowaard
- Heerlen
- Heeze
- Helmond
- Hengelo
- Hilversum
- Hoofddorp
- Hoogeveen
- Hoogezand-Sappermeer
- Hoogkarspel
- Hollandsche Rading
- Horst-Sevenum
- Houten
- Hoorn
- Kampen
- Kerkrade centrum
- Leeuwarden
- Leiden
- Lelystad
- Maarssen
- Maastricht
- Maastricht Noord
- Maastricht Randwijck
- Meppel
- Middelburg
- Naarden-Bussum
- Nijmegen
- Obdam
- Oisterwijk
- Olst
- Ommen
- Oss
- Oss-West
- Oudenbosch
- Ravenstein
- Reuver
- Rheden
- Rhenen
- Rijswijk
- Roermond
- Roosendaal
- Rosmalen
- Sittard
- Steenwijk
- Tiel
- Valkenburg
- Veendam
- Venlo
- Venray
- Velp
- Vlissingen
- Vierlingsbeek
- Voorburg
- Vught
- Weert
- Weesp
- Wijhe
- Winschoten
- Woerden
- Wolfheze
- Zaandam
- Zaltbommel
- Zevenaar
- Zevenbergen
- Zoetemeer
- Zutphen
- Zwijndrecht
- Zwolle
As soon as you can rent OV-fietsen with the new lock, we'll announce it on the dedicated page of the OV-fiets rental location in question.
Can't find what you're looking for? If so, please contact Customer Service.
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