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Staffing and use of free P+R facilities

Information about the use of your data to improve our services at free P+R facilities.

What personal data do we use?

We use what we call counter cameras to provide accurate information about parking space availability at free P+R facilities We also use these cameras to ensure that there are enough parking spaces at these facilities. Counting cameras are cameras that can recognise license plates installed at the entries and exits of free P+R facilities. In order to ensure that we don't capture your licence plate details for no reason, this information is encrypted using a hash code, which converts your license plate number into a series of random numbers. These numbers are only stored in the system while your car is parked at the free P+R facility. Once your car leaves the facility, the number is deleted from the system.

What do we use your personal data for?

Every day, more than 1.2 million travellers use the train stations in the Netherlands. As a hub of pedestrian traffic and public transport, a station is a special location where you can transfer between trains, urban and regional public transport, bikes, cars and find increasingly diverse services and facilities.

The basis for data processing is: legitimate interest.

We are constantly improving our services in and around stations, which includes improving accessibility by car. We do this by offering P+R facilities, and in particular by enabling easy access to free P+R facilities.

To provide accurate information on the current availability of parking spaces and to ensure that there are enough parking spaces at the free P+R facilities, we need insight into the number of occupied spaces and the use of free P+R facilities. That is why we monitor the occupancy rate and use of several free P+R facilities by means of counting cameras equipped with license plate recognition software.

We make sure that the data collected by these counting cameras is processed carefully and safely in such a way that we never process directly or indirectly identifiable data and to protect your privacy as much as possible.

The P+R facilities equipped with counting cameras are indicated by a pictogram. This pictogram also refers to the NS website and the NS privacy statement.

With whom do we share data?

We contract third parties to provide IT services. These third parties process our information solely for our own internal use, and for no other purpose. We have made agreements with these parties pertaining to the processing of personal data. Your personal data will not be passed on outside of the European Economic Area.

The information on the number of available parking spaces at a specific free P+R facility, which does not include personal data, will be passed on to the RDW open parking data platform. This platform provides information to other systems, such as the NS Travel Planner. These systems can then inform you about the availability of parking spaces at a specific free P+R facility.

How long do we store your data?

The encrypted license plate number in the form of a random number series is stored only while your car is parked at the free P+R facility. Once your car leaves the free P+R facility, the number is deleted from the system.