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WiFi in the train

Information about the use of your data when you use WiFi in the train.


What personal information do we use?

When you use WiFi in the train, we use your MAC address. We need a MAC address to enable internet access. We then assign a dynamic IP address to your laptop or mobile device.

What do we use your personal information for?

If you wish to use WiFi in the train, we enter a user agreement with you.

The basis for processing of information is: entering and implementing an agreement.

We only process the information above for the purposes of implementing a user agreement to grant access to the WiFi network. If you do not provide this information, it will not be possible to connect your device to the WiFi network.

With whom do we share this information?

We contract third parties to provide IT services. These parties process our information solely for our own internal use, and for no other purpose. We have made agreements with these parties pertaining to the processing of personal information.

We are authorised to share your information with law-enforcement agencies, such as the police, with an eye on tracking and preventing criminal offences.

We are authorised to provide your personal information to parties outside the European Economic Area under certain circumstances. In that event, we will take suitable measures with these parties, for example by agreeing to the standard provisions required by the European Commission.

How long do we store your information?

We store your MAC address for up to 24 hours. After that, the information is made anonymous.