Terms & Conditions and brochures
On this page you will find Terms & Conditions for travelling with NS, as well as several brochures that NS distributes amongst its travellers. All documents are available for download in PDF format.
Terms and Conditions
- Nederlandse Spoorwegen's Terms & Conditions for the transport of Passengers and Hand Luggage (AVR-NS) (pdf, 267 kB)
- Terms and conditions urban and regional transport (pdf, 187 kB)
- NS-Business Card product terms and conditions (pdf, 135 kB)
- NS-Business Card product terms and conditions (valid from 1 september 2019) (pdf, 147 kB)