Customer rates for door-to-door services
Find the rates of various door-to-door services here, including renting an OV-fiets or storing your bicycle at the stations.
OV-fiets
When you rent an OV-fiets, you pay only the rental rate for a period up to 24 hours. YOu will not be billed for season ticket costs. To verify your identity and payment details, we will bill you an annual fee of € 0.01.
| OV-fiets | Rate |
|---|---|
| Rental for first 24 hours. | € 4.15 |
| Extra period of 24 hours (after 72 hours) | € 5 |
| Returning OV-fiets to location other than the original rental location | € 10 |
| Not returning OV-fiets within 21 days of rental | € 350* |
If the OV-fiets is lost, stolen or damaged, it is vital that you contact us as soon as possible. Read how on the page Lost or stolen OV-fiets or key.
| Loss, theft or damage | Rate |
|---|---|
| Loss or theft of the OV-fiets key | € 20 |
| Theft of OV-fiets with key and police report | € 70 |
| Theft of OV-fiets with police report, but no key | € 350* |
| Damage to OV-fiets resulting from careless use | Repair costs |
*Applicable purchase value
Storing your bicycle at the station
There are several options available for storing your bicycle; from an annual season ticket to paying at the end of the month. If you'd rather not purchase a season ticket, you can instead use your bank debit card to pay each time you store your bicycle. See below for the applicable rates.
| Bicycle storage season ticket | |
|---|---|
| Storage on account, day rate | € 0.55 |
| Bicycle storage annual season ticket | rates differ per storage facility |
| Bicycle locker annual season ticket | € 109 |
| Bicycle locker key deposit | € 40 |
| Manned self-service storage facility | |
|---|---|
| Access card deposit | € 20 |
Renting a Greenwheels car
NS customers are eligible for a € 25 discount for registering with Greenwheels, with no registration fee (worth € 20). You can rent a Greenwheels car for as little as € 1 per hour and € 29,99 per day.
OV-taxi
By using the Transvision OV-taxi (Public transport taxi) platform, you can quickly and easily book a taxi to and from more than 320 stations at an attractive price. You pay for your taxi ride in advance with iDEAL. This prevents unwelcome surprises later, and you always know what your fare is going to be.
Parking at P+R parking facilities
When you travel with NS using your OV-chipkaart, you can enjoy a discount on parking fees. See the overview on the P+R consumer rates page.
Other NS prices
Rates for business and door-to-door services
Whether you're self-employed, work for a small company or a multinational; the NS-Business Card is ideal for any entrepreneurs in the Netherlands. See all the rates for business services and the rates for business door-to-door services.
Consumer rates
We have an overview of all the consumer rates for train tickets and season tickets, such as NS Flex or the OV-chipkaart.