Customer rates for door-to-door services
Find the rates of various door-to-door services here, including renting an OV-fiets or storing your bicycle at the stations.
OV-fiets
When you rent an OV-fiets, you pay only the rental rate for a period up to 24 hours. YOu will not be billed for season ticket costs. To verify your identity and payment details, we will bill you an annual fee of € 0.01.
| OV-fiets | Rate |
|---|---|
| Rental for first 24 hours. | € 3.95 |
| Extra period of 24 hours (after 72 hours) | € 5 |
| Returning OV-fiets to location other than the original rental location | € 10 |
| Not returning OV-fiets within 21 days of rental | € 350* |
If the OV-fiets is lost, stolen or damaged, it is vital that you contact us as soon as possible. Read how on the page Lost or stolen OV-fiets or key.
| Loss, theft or damage | Rate |
|---|---|
| Loss or theft of the OV-fiets key | € 20 |
| Theft of OV-fiets with key and police report | € 70 |
| Theft of OV-fiets with police report, but no key | € 350* |
| Damage to OV-fiets resulting from careless use | Repair costs |
*Applicable purchase value
Storing your bicycle at the station
There are several options available for storing your bicycle; from an annual season ticket to paying at the end of the month. If you'd rather not purchase a season ticket, you can instead use your bank debit card to pay each time you store your bicycle. See below for the applicable rates.
| Bicycle storage season ticket | |
|---|---|
| Storage on account, day rate | € 0.50 |
| Bicycle storage annual season ticket | rates differ per storage facility |
| Bicycle locker annual season ticket | € 109 |
| Bicycle locker key deposit | € 40 |
| Manned self-service storage facility | |
|---|---|
| Access card deposit | € 20 |
Renting a Greenwheels car
NS customers are eligible for a € 25 discount for registering with Greenwheels, with no registration fee (worth € 20). You can rent a Greenwheels car for as little as € 1 per hour and € 29,99 per day.
NS Zonetaxi
You can use an NS Zonetaxi from 130 stations for fares starting at € 8.60 per trip.
Parking at P+R parking facilities
When you travel with NS using your OV-chipkaart, you can enjoy a discount on parking fees. See the overview on the P+R consumer rates page.
Other NS prices
Rates for business and door-to-door services
Whether you're self-employed, work for a small company or a multinational; the NS-Business Card is ideal for any entrepreneurs in the Netherlands. See all the rates for business services and the rates for business door-to-door services.
Consumer rates
We have an overview of all the consumer rates for train tickets and season tickets, such as NS Flex or the OV-chipkaart.