One-way ticket

Also:

• If you are travelling out and back on the same route the same day, then buy a Day return.

To popular destinations that do not have a station

From any train station in the Netherlands, you can now also go to a number of Dutch destinations that do not have a station. This is possible for the following destinations:

• All bus stops in Nijmegen or Arnhem
• Bloemendaal Strand
• Burgers' Zoo
• Efteling
• Eindhoven Airport
• IJmuiden
• Madurodam
• Openlucht Museum Arnhem
• Papendal, Arnhem
• Beekse Bergen Safari Park
• Scheveningen
• Terneuzen

How does it work?

Buy a one-way ticket and enter the place you are going to as the destination station. You can travel by train, tram or bus – easy! Note: always take a printed version of your e-ticket with you.

The general terms and conditions apply to all products.

You can buy an e-ticket quickly and easily. You fill in the journey details and the name of the passenger, and then pay for your order with iDEAL. You can then download and print the e-ticket yourself. You can board the train with this ticket.

Journey details

After clicking on Order directly you select a route and choose to travel first or second class. You also enter the journey date here. The price automatically changes based on your choices.

Personal information

The e-ticket is personalised. As a result, it is only valid in combination with valid proof of identity (passport, ID card or driver's license). 

It is also important that the name and date of birth on your ticket correspond with the information on your ID. When ordering a ticket for someone else, fill in their details instead of your own.

Payment

You can pay safely and securely with iDEAL. iDEAL is available to almost all customers of Dutch consumer banks. 

Printing the e-ticket

After finalising your order, you can download and print your tickets within 15 minutes. Immediately after payment, you can proceed to your personal page, and you will also receive a confirmation email from us. This email includes a link which you can use to access your tickets whenever you need them.

Printing or downloading as a mobile ticket

The e-ticket is available as a mobile ticket. When your order is complete, you can choose to either download and print your e-ticket or to load it in the Reisplanner Xtra app, which is available for smartphones using Android 4.0, Apple iOS 8 or later. 

> Everything about travelling with mobile tickets 

The rules in brief

• A mobile ticket is valid only when it is loaded in the NS Reisplanner Xtra app.
• You are responsible for showing a valid ticket, so you should therefore ensure that you have a sufficiently-charged and properly-functioning smartphone.
• A mobile ticket is for use by one specific person. Just like a printed e-ticket, a mobile ticket is therefore only valid in combination with a valid identity document.
• The Conditions for travelling with an e-ticket (in dutch) apply to travelling with an e-ticket. 

Identity document

An NS e-ticket is for use by one specific person. It is therefore only valid in combination with a valid identity document, so don’t forget to take your passport or ID card with you when you travel.

Travelling with an e-ticket

The gates at more and more NS stations are closed. If you are travelling with an e-ticket, you open the gate with the square barcode on the e-ticket.

How can you recognise a gate with a barcode reader?

Not all gates can be opened with an e-ticket, only those with a barcode reader. These have a pictogram with ‘scan ticket’ on the right-hand door of the gate and a lit-up panel on the right-hand side of the gate.

Step-by-step: how to open a gate using your e-ticket

Step 1: Go to a gate with the 'scan ticket' pictogram.
Step 2: Hold the barcode against the lit-up panel on the right.
Step 3: The gate opens and you can now enter or leave the station.

Do I still need to check in and out with a Single ticket on my single-use smart card?

Yes, you must always check in and out with a Single ticket on a single-use smart card.

You need to do this to be eligible for a refund if you are delayed. Unless you check in and out as you should, you will not be eligible for a refund if you are delayed.

Is a Day return cheaper than buying 2 singles?

A return costs the same as 2 single journeys, but you pay a € 1 surcharge twice if you buy 2 single journeys on a single-use smart card, but only once if you buy a return.