Day ticket dog

What pets can travel free?

Small pets may be taken free of charge in a bag or basket or on your lap. There are no specifications for the size of the animal and the dimensions of the bag, basket or cage. Small pets are generally cats or small dogs that can travel free of charge. They must not take up a seat.
Guide dogs (including ones being trained) also travel free of charge, as long as they are recognisable as a guide dog for the blind or other assistance dog.

What pets do you have to buy a dog ticket for?

A dog ticket is mandatory for larger dogs. These dogs must also always be on a leash.

E-tickets are quick and easy to buy. Enter the journey details and the name(s) of the passenger(s) and then pay for the order by iDEAL or credit card. After that, you can use the e-ticket in two ways: printed out or loaded into the NS app. You can use this ticket to open the gate at the station and get on to the train. After clicking on ‘Add to cart’, you can enter the details of your journey. Depending on the ticket you buy, you choose the route and day of travel, and choose first or second class

Personal information

An e-ticket is issued personally, therefore it is only valid in combination with a valid proof of identity (passport, identity card or driving licence). That’s why you need to make sure that the name and date of birth on the e-ticket exactly match those on the passenger's proof of identity. Are you buying a train ticket for someone else? Then enter his or her details.

Payment

Pay safely and reliably via iDeal or a credit card. iDeal is available to customers of almost all Dutch banks.

Printing the e-ticket

Immediately after completing your order, you will receive a link that lets you download and use the e-tickets. If you want to get going right away, the quickest option is to load the tickets in the NS app.

You will also get a confirmation e-mail from us within 15 minutes. That e-mail contains a link that lets you download and print your e-tickets at any time. Printing the e-ticket is not mandatory.

Loading the ticket in the NS app

After completing your order, you will receive a link to your e-tickets. You will also get a confirmation e-mail with a link to your e-tickets. To load the e-tickets into the NS app, just open this link on your mobile phone.

You will then be taken to an overview page for your order. You will see two options there for using the e-tickets: ‘Download PDF’ or ‘Load into the NS app on your mobile’. Choose ‘Load into the NS app on your mobile’; the NS app will open automatically. The e-tickets can now be found under the heading ‘My tickets’ in the NS app.

Have a good journey!

The rules in brief

• An e-ticket is issued personally, therefore it is only valid in combination with a valid proof of identity. So do not forget to bring a valid passport, identity card or driving licence with you.
• You can travel with an e-ticket in two ways: load the e-ticket in the NS app on a mobile phone or print it out on a computer. Please note: E-tickets are only valid if shown in the NS app or if they have been printed out. Screenshots or PDFs displayed on a phone are not valid travel documents.
• If you take your e-ticket with you on your phone or tablet, please make sure that your device works and is adequately charged. If you opt to print out your e-ticket, please use A4 format.
• The Terms and Conditions for Travelling with an E-ticket apply to journeys with a mobile ticket.

Checking in is not required

You do not need to check in with an e-ticket. If you are travelling to or from a station with closed gates, then go to a gate with a barcode reader and open it with the square code on the e-ticket. Keep your e-ticket until the exit of your destination station; it might be needed there to open the gates.

How can you recognise a gate with a barcode reader?

Not all gates can be opened with an e-ticket. This is only possible on a gate with a barcode reader. There is at least one gate with a barcode reader at every station. These gates can be recognised from the ‘scan ticket’ symbol on the right-hand door of the gate. 

How to open a gate with an e-ticket

Step 1: Go to a gate and open your e-ticket in the NS app or use a printed e-ticket.
Step 2: Hold the barcode on your e-ticket up against the illuminated panel on your right.
Step 3: The gate opens and you can now enter or leave the station.
Note: Display only your e-ticket from the NS app or a printed copy. Only then will the gates open. 

Can I bring a dog onto an NS bus during maintenance work?

For safety reasons it is unfortunately not allowed to bring dogs onto buses. An exception is made for guide dogs.

Do I have to pay more for a bicycle ticket if I am on a long train journey?

No, there is a single fare for this one-day ticket. It does not matter whether you are on a long train journey or a short one. So you can travel all around the Netherlands.